Michael Jackson Fans ‘Unlikely’ to Get Their Ticket Money Back

May 22nd, 2009 by admin

People who bought tickets from resellers could find themselves left out in the cold!

Michael Jackson addresses a press conference at the O2 arena in London. Photograph: Carl de Souza/AFP/Getty Images

Michael Jackson fans who bought concert tickets on unofficial resale sites are “unlikely” to get their money back following the postponement of the opening shows of the pop star’s tour.

People will be offered tickets for alternative dates or a full refund, including booking fees, if they bought tickets through official agents Ticketmaster.co.uk or Viagogo.co.uk. However, those who bought them from popular resale sites such as eBay.com, or any of the array of sites that have popped up offering secondhand tickets at inflated prices, may be left disappointed.

Jonathan Brown, secretary of the Society of Ticket Agents and Retailers, said: “Major ticket sellers and resale marketplaces that take customer protection seriously guarantee refunds. However, people who have bought tickets from individual or unauthorised resellers might be left out in the cold, with little chance of getting their money back or being offered a ticket for the new dates.”

Brown added: “One guarantee of protection is to look for the ‘star’ mark when buying tickets. Our members always offer a full refund, including booking fees, if an event is cancelled or postponed.”

A spokeswoman for eBay.com said: “We have moved quickly to ensure that tickets for the affected dates are removed from eBay and we will also continue to prevent sellers from listing tickets for these particular dates.” However, people who have already bought tickets for the postponed concerts from an individual seller will not be able to get hold of a refund unless they can persuade the seller to give them one, she added.

The first show of Jackson’s 50-date residency at London’s O2 Arena on July 8 has been pushed back by five nights. Three other July dates will not take place until March 2010. In March, all tickets for Jackson’s show at the O2 sold out. Hundreds of fans queued at the venue as tickets went on sale and more than a quarter of a million people queued online.


2 Responses

  1. Michael Jackson

    This is the official Michael Jackson game to play ?
    Are you sure ?

  2. CeeA

    The fans were given the choice to return the ticket and get a refund…or keep the memorial ticket…MOST ARE KEEPING THEIR TICKET…

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