Autistic Boy Branded a “Cheater” By Microsoft

February 3rd, 2011 by Staff — Julias Jackson, an 11-year-old boy, born with Autism has been branded a “cheater” by Microsoft. According to the boys mother, Jennifer Zdenek, playing multiplayer on Xbox Live was his only social interaction due to his autisim. Furious that Microsoft would do that to her son, she contacted Microsoft thinking that he was so good at playing games they must have thought he had cheated. Microsoft disagrees and claims “achievements were illegitimately modified on the account.”

Once a player has been labeled a “cheater” this label can be observed on and by viewing the player’s Gamercard on a console or computer that is connected to Xbox LIVE. The player can still legitimately gain future achievements. The player’s experience does not change in any other way.”
Stephen Toulouse, Microsoft’s Director of Police and Enforcement wrote, “The account Zombie Kill67 transferred from the Xbox it is normally seen on, to an Xbox in another city. The account earned several achievements for Halo-3 that can only be done online and in succession. It was clear they were unlocked out of order and offline. Earning successive online achievements out of order and offline is an impossible feat, not due to skill, but due to the technology of the system. It can only be done by modifying the account and faking the achievements.”
Microsoft won’t restore Julias’ achievements but they did give him a free month of Xbox live so he could to start fresh with a new Gamertag.
Microsoft released this Thursday:
“We have an obligation to ensure Xbox LIVE is a fun, fair and safe environment for our 30 million members. To be clear, the account in question was not issued a Gamerscore reset because the person “played too well” or “beat the game.” This case was researched thoroughly and we found unauthorized means were used to tamper with the account by someone in order to falsely unlock achievements. This action is in accordance with our policy for similar violations of the Xbox LIVE Terms of Use and done irrespective of any personal information about the owner of the account. We have been in contact with the mother in this case and explained in detail how the Xbox LIVE account was manipulated. We are unable to share any details due to privacy restrictions. For further details on our policy, please visit”

3 Responses

  1. Derf The Smurf

    So since this kid is autistic, he *can’t* have cheated?!?! Autism makes you an angle huh?

  2. B

    If the kid is indeed THAT good at a video game, he has spent entirely too much time “gaming,” frying his mind with nonsensical illusions. Rather than arguing with Microsoft, his Mama oughta give him a book or a musical instrument.

  3. Jay

    yeah i bet he did cheat.. to earn some acheivements they have to be done in order, and for him to do them out of order and offline, hmmmm.. Cheater!!

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